UPDATE: Problems fixed, everything back to normal. Please try to resume your games, you still have until midnight US Eastern to complete your boards!
If you are unable to complete your game, and need a refund, please email accounting@bridgebase.com tomorrow, after the daylongs are completed. Please mention your username.
BBO daylong tournaments and robot challenges had problems for a few hours in the morning of Tuesday, September 15.
Symptoms are: user is placed at the table, but cards are not loading. Table closes with an error.
Our techs are aware and working on fixing the problem.
We apologize for the inconvenience and thank you for your understanding.